CONTACT US

Looking for more information on attending races at Churchill Downs? Connect with our staff today!

Get in Touch with our Ticket Representatives







 

Get in Touch with the Churchill Downs Team

Contact us via email or phone

Email: groupsales@kyderby.com

Phone: (502) 636-4450

Our Offices

700 Central Ave, Louisville, KY, 40208
502.636.4400

Ticket Information

Sign in to access your Ticketmaster account. Manage your account with options to buy or sell your tickets with helpful step-by-step guides.

Ticket Buying Options

There are plenty of ways to buy Churchill Downs tickets! Learn some of best ways to purchase tickets

 

The easiest ways to purchase tickets it purchases general admission or reserved box tickets through Ticketmaster. However, there are multiple ways to purchase ticket for groups as well as memberships.

Tickets can be accessed through the Churchill Downs app and connecting your Ticketmaster account to the app. You MUST have your tickets in order to get through the gates. Follow our step-by-step guide to download our app and connecting your tickets.

Additional materials include:

Ticket Master New Sign-In Experience FAQ

Modern Account Customer Guide

Mobile Ticket Quick Reference Guide

You can access your tickets to sell or transfer among other activities by accessing your My Churchill Downs account. From there, follow the helpful guides below to assist in your process while in your account.

How to Sell My Tickets (Ticket Exchange)

How to View and Transfer Mobile Tickets

How to Manage and Transfer Tickets -- Desktop Support

 

For groups of 12+, we encourage you to give our team a call at 502-636-4450 to get in touch with a representative who can help get you set up for an outing at the track. Or fill out our Group Request form and a representative will reach out to you.

 

Churchill Downs offers various membership packages at the track that offer access to race days throughout the year as well as special events. Please review our different membership areas.

 

Yes, children are welcome at Churchill Downs! Race days are great times to bring children to the track to get up and close to the thrills of Thoroughbred racing. There are also special event days such as Family Adventure Day with activities for your children to participate in.

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